Upon vacating a rental property, Residents can be charged for damages to the property beyond "normal wear and tear." This definition begs the question:
Normal wear and tear is best defined as "the expected deterioration of a property through normal use." Normal wear and tear is not caused by abuse or neglect.
When assessing a rental property at Move Out, landlords are basically determining if each items that needs repair or updating is Normal Wear and Tear or Damage. Damage can be charged back to the outgoing residents, usually deducted from the security deposit.
An important factor when determining if something is normal wear and tear or not is how long the tenants resided in the property. For example, if 2 people lived in a 650 sqft carpeted apartment for 3 years, it would be normal wear and tear for the carpet to have walking tracks throughout; The damage to the carpet should not be charged to the tenants. However, if 2 people rented the same 650 sqft carpeted apartment for 6 months, we would not expect major damage to the carpet.
Assuming a standard 12 month lease, below is a list of items commonly found at turn over that ARE considered normal wear and tear. Outgoing Residents should (usually) not be charged for these items:
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Assuming a standard 12 month lease, below is a list of items commonly damaged in rental properties. Residents should expect to be charged for the repair of the following items:
Sagareus expects outgoing residents to clean upon vacating; However, the property will be professionally cleaned at turnover.
As long as a good faith effort was made to restore the property to original condition, we will not charge back cleaning.
A few important notes on cleaning:
When I started in Rental Management, my mentor taught me that we don't make a profit off our Resident's security deposits. We accurately assess actual damage and charge back only when necessary. Our residents are our customers and need to be able to live in the property while they are renting. Good faith effort on the part of outgoing residents should be recognized and appreciated with a full deposit refund less carpet shampoo.
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