Communication
Active communication fosters better relationships, enhances operational efficiency, and provides a positive customer experience.
Online Portals
Tenants and owners are provided online portals to view documents, up to minute financial reports, submit and view request status 24/7.
Documentation
Inspection reports at move in, move out and annually maintain transparency for all parties. Every maintenance request is documented with notes, photos, receipts and invoices.
Feedback Surveys
Customer satisfaction surveys are sent to tenants and owners at regular intervals. Feedback is encouraged at anytime via Sagareus Contact Us page.
Maintenance Follow Up
After a maintenance request is reported complete, Sagareus staff follows up with the tenant to ensure request has been completed to their satisfaction.
FAQ Pages
Sagareus maintains FAQ website pages for Owners, Tenants and Potential Tenants in effort to answer all questions easily.
Eviction Prevention
Sagareus proactively works with tenants to avoid eviction through documented communication. Tenants are educated about eviction process and referred to rental assistance programs.
Application Turn Around
Sagareus replies to all applications received within 24 hours, noting any outstanding items needed from tenants. Applicants are informed in 48 hours or less of their application results
Dedicated Leasing Staff
Each listing is assigned a dedicated leasing agent to assist applicants find the best home. Leasing Agents work with applicants to Pre-Lease units coming available soon.